Premium service for our clients
We are here for you and your satisfaction is our priority. We will help you in all stages of our cooperation and we’ll take care of you and your online stores. And if you lack the in-house capacity for development, we can recommend one of our trained Premium partners.
Shoptet Premium Onboarding
We know transitioning to a new solution may not be a walk in the park. With us, it will never be all up to you. Your dedicated Onboarding Manager will guide you through the entire process and make sure everything goes smoothly. Building a new online store from the ground up typically takes us 3 months.
The Account Manager will be at your right hand
As soon as your new online store first see the light of day, our Account Manager will take charge of you. This will be your liaison officer you can turn to anytime.
Technical support and the online store community
The department of technical support is ready to tackle even the most complex inquiries and consultations. They will provide a maximum collaborative effort to find the right solution. Besides, there is an extensive community base that is willing to share their experiences or help you right away.
Experience with 30,000 online stores
You will be taken care of by our trained professionals who take advantage of experiences with thousands of online stores they’ve been gaining over the years. You will be in the best hands.
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